Provide feedback: give a compliment or make a complaint

The Department of Trade, Business and Asian Relations value your feedback.

If you would like to provide feedback by way of a compliment or complaint please complete the form below.

If you’d like to know how we handle your feedback, read the customer service charter.

Customer service charter PDF (150.1 KB)
Customer service charter DOCX (61.3 KB)

Your details

We accept anonymous feedback, however if it relates to a complaint this can make it difficult for us to assess and investigate.

By remaining anonymous, we will not be able to confirm information you provide or request further information from you.

We will also be unable to advise you of the outcome of your complaint.

Required fields are marked with an asterisk (*).

If you want us to reply to you, add your details below (not mandatory).

What is your preferred method of contact?

Feedback

Type of Feedback *

General details

I.e. business and industry development, grants, trade, international engagement etc.
Please provide as much detail as possible:

Collection statement

The Department of Trade, Business and Asian Relations respects and is committed to safeguarding the confidentiality and privacy of the information that it collects and handles, in accordance with the Northern Territory Information Act 2002.

You have been asked to provide personal information necessary for us to respond to your feedback. You do not have to provide your personal information but if you choose not to, we may not be able process your request or contact you regarding your feedback.

The information you provide will be accessible to Department of Trade, Business and Asian Relations and will only be used to provide a department service or program. We will not disclose your personal information to third parties unless:

  • authorised or required by law to do so
  • you have given us your consent to share your personal information for a specific purpose.

You may request access to the personal information we hold about you. To find out more read our privacy policy.

If you want more information about the Northern Territory’s privacy laws, please read the Northern Territory Information Act 2002, or go to the Office of the Information Commissioner NT website.

Confidentiality agreement

Confidentiality *

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